Real-time inbox — smarter AI classification
Real-time inbox
New @mentions appear in your inbox the moment they land — no page reload, no polling delay. Push notifications replace the previous scheduled refresh entirely, so your inbox reflects reality at all times.
SQL storage — ~50% faster inbox load
Action items are now stored in a relational database. Dashboard counts now reflect your entire dataset, not just the loaded page.
Urgency accuracy: 96%
The AI classification now uses additional context signals for more accurate urgency and impact decisions. Validated accuracy: 96%.
Overdue items always display as CRITICAL
Items with an overdue deadline now always display as CRITICAL at render time, regardless of the stored urgency level. This bridges the window between when the deadline passes and the next scheduled escalation.
Due date auto-escalation
Items within 3 days of their Jira due date now escalate urgency correctly even when the comment text contains no deadline keywords. Previously, escalation only triggered if the comment explicitly referenced the deadline.
Self-mention filter
Your own @mentions no longer appear in your inbox. This is now enforced consistently across Jira, Confluence, and JSM.
WHY tooltip redesigned
The classification explanation now shows three sections: what to do, who is affected, and which signals drove the classification. The urgency badge gets its own separate tooltip showing what was evaluated.
Card expand/collapse
When a comment body is truncated, a compact expand/collapse button appears in the badge row. Click it to expand the full comment inline without opening the issue.
Groups default state
A new setting in Settings → Default View lets you choose whether the grouped inbox starts expanded or collapsed on load. The default is expanded.
Filter count consistency
Dashboard card numbers now always match the count in the filtered list when clicked. Counts are consistent across all dataset sizes.
Bug fixes
- Fixed: "Go to comment" deep-link was replaced with the issue URL when a Jira comment was edited.
- Fixed: dark theme — banner gradient, active button selection, and settings modal styling.
- Fixed: Confluence mentions now use the same intelligent model selection as Jira. Previously always defaulted to the faster model.
- Fixed: Confluence items incorrectly appeared when searching a Jira issue key in the inbox.
- Fixed: muted Confluence projects showed raw space IDs instead of display names.
- GDPR: "Unlimited" data retention removed. Maximum is now 365 days.